Frequently Asked Questions


We create ready-to-blend smoothie packs. You head to our shop page, place an order for the smoothies of your choice. We then deliver the smoothie packs frozen to your door. Then all you have to do is unpack them into your blender with your favourite liquid base, hit blend, and you’ve got yourself a tasty smoothie!

Your smoothie packs arrive frozen – the same way they left us! They are delivered in special chilled vehicles that are kept at -23 degrees, and on dry ice so they stay frozen once they arrive. We recommend that you put them in the freezer immediately once they’re received.

We deliver to all of metropolitan Melbourne. We’ll be expanding our delivery area soon. If you’re outside our current zone, drop us a note at and we’ll let you know as soon as we deliver to your area. Alternatively, if you work in metropolitan Melbourne, consider receiving your deliver at your work.

It’s up to you! At checkout, you can choose the frequency of delivery: weekly, fortnightly or monthly.

You can choose between 7, 14 or 21 per delivery.

We do our best to give you a clear delivery window to ensure you’re home. If you’re not there, we can leave your smoothie packs with a neighbour or on your doorstep. As they’re filled with dry ice, they will stay frozen for a couple of hours. You could also have your smoothies delivered to your work if it’s easier for you.

A freezer to store your frozen smoothie packs and a blender to make them.

Our smoothies are filled with farm-fresh, organic and locally-sourced fruits, vegetables, nuts, superfoods and nut butter. Our ingredients are in whole, frozen form to trap in the nutrients.

A liquid base of your choice. We provide recommendations, lie water, coconut water and almond milk. But we know everyone is different, that’s why we leave it entirely up to you to choose!

Absolutely! One smoothie can give you up to 100% of your daily fruit intake and up to 70% your daily vegetable intake. All that from just one smoothie! Each smoothie recipe has been carefully crafted with the help of our nutritionist to provide you with the vitamins and nutrients you need.

Nutrition details are available on each smoothie page. You’ll be able to find the macro and micro nutrients of all our smoothies. We believe nutrition is less about less about counting calories and that it is more important to eating whole, unrefined foods that nourish your body.

For a few reasons! 1. Freezing our ingredients at peak ripeness traps in their nutrients. Unfrozen ingredients risk losing their nutritional value during transportation. 2. It allows you to always have a smoothie at your convenience, without having to worry about stocking up on lots of expensive ingredients and worrying about them going off. 3. No need to bulk up your smoothies with ice. The frozen ingredients make for chilled, smooth and refreshing smoothies any time.

No. They’re ready to go straight from your freezer into the blender!

We focus on sourcing our fruits and vegetables fresh from right here in Melbourne, in particular from local farmer’s markets. Occasionally, due to unavailability, we will source ingredients from alternate sources, but our focus is always on sourcing locally. This way, we are supporting local farmers and minimising travel distance for our produce. The superfoods we use are certified organic.

The fruit and vegetables we source are primarily organic. When it comes to fruits and vegetables on the Dirty Dozen [link], we strictly use certified organic ingredients. For all other ingredients we use the fresh, locally-sourced ingredients of the highest quality.

We all know that we need to get our vegetables in every day. Including greens in your smoothie lets you conveniently and easily get more vegetables into your diet. Raw leafy greens are some of the most powerful alkalising foods on the planet, helping to balance your body and prevent disease.

Yes! They are indeed.

Unfortunately, no. Be sure to read the ingredients of each smoothie pack prior to ordering.

Our smoothie packs are best consumed within 3 months of purchase. We know they won’t last that long though!

We recommend you speak with your doctor about drinking our smoothies if you are pregnant or breastfeeding.

We make our smoothies precisely but all blenders perform differently, which can make for a different consistently. Try leaving your blender on for a good 2 minutes. Or you can add more water/liquid of your choice.

Definitely. We recommend using slightly less liquid base (around 200ml) to thicken up the smoothies. Then pour into a bowl and cover with your favourite toppings!

First, you select how many smoothies you would like with each delivery. Then, you can choose the frequency of your delivery. At checkout, we’ll tell you the delivery times for your area and when you’ll receive your first delivery.

Blend Well smoothies are delivered on a subscription basis. That means when you select your order, it will automatically be delivered to you with the same selection of smoothie packs and frequency. You can change the details of your subscription when you like by logging into your account page.

No. Sign up for as long as you want.

Of course. You can cancel by logging into your account and choosing to cancel your subscription. Or you can contact us at Cancellations need to be made by 11pm 5 days before your next scheduled delivery, otherwise they will take effect the following week.

Yes of course. If you’re taking a holiday or away from work, we’re happy to pause your subscription. You can do so by logging into your account and choosing to cancel your subscription. Or you can contact us at

Yes, of course. Simply log into your account and choose the smoothies you would like included in your next delivery. You can change every week if you like – you’re in control!

Yes, we will send you deliveries based on your preferences. You can change your preferences, skip or cancel at any time by logging into your account.

Yes! Blend Well smoothies make a great, healthy gift. Contact us on and we’ll arrange a gift certificate for you.

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